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Shipping Information
Shipping
We use UPS, USPS and FedEx for those items which meet their size and
weight limitations. Upon request and for an additional charge, we can
expedite these shipments.
Delivery Times
Shipping transit times are estimated from 3-12 calendar days. If you have
a specific delivery time frame, we should discuss this prior to order
placement. We will not promise something we don't think is possible to get
a sale. Sometimes, through circumstances beyond our control, we do not
make a projected delivery schedule. We will do our best to expedite your
order, but cannot guarantee an exact delivery day.
Order Tracking
If delivery contact is not made approximately (10) ten working days from
shipping notification, you may want to check on the transit location of
your order. Please e-mail us at
info@testing-kits.com or call us at (406) 889-5288 with your invoice
number and we will respond promptly with the most up-to-date information.
Delivery Notification
Please make sure someone is at the delivery destination to receive the
order.
If your home is not accessible by delivery truck (example: summer home in
Michigan snowed in during winter months), we may have to transport your
merchandise to the nearest accessible point and it will be your
responsibility to provide pick-up and transportation to your home.
In some cases, remote delivery charges may apply. We will notify you prior
to shipping if this should apply or call us if you are concerned.
When Your Merchandise Arrives
Please be prepared to inspect your order when it arrives. Check the bill
of lading and verify that the quantity of packages delivered agrees with
what the BOL indicates left the factory. You may have to open the cartons,
in the case of motor freight, to look for transit damage. Please do not
sign the bill of lading until you are reasonably sure the merchandise has
been delivered in good condition. If you should discover damage, it is
your responsibility to notify us immediately, (406) 889-5288, or e-mail
info@testing-kits.com You must
sign the bill of lading with a note describing the damage you see.
Although damage claims are rare, they can happen and your products are
fully insured against freight damage.
Freight Damage
Your products are insured against freight damage. Should freight damage be
determined, we will either arrange to have the merchandise repaired to
factory new conditions or replaced at no cost to you and as expeditiously
as possible.
Questions? Call Us or Email:
info@testing-kits.com
For large orders, please call us at (406) 889-5288,
or e-mail us at
info@testing-kits.com with the merchandise information and your
complete delivery address so we can quote the exact shipping fees.
Alaska, Hawaii and International Deliveries
Please call us or email for a quote.
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